🔁 Exchange Policy (No Returns)

At KloZZet, every product is made and handled with quality checks. To keep our pricing fair and sustainable, we follow a strict No Return – Only Exchange policy.

❌ No Returns

• We do not offer returns or refunds once an order is delivered.
• This includes change of mind, size issues, color preference, or personal choice.
• Cash refunds, wallet credits, or store credits are not applicable.

🔄 Exchange Eligibility (Within 7 Days)

Exchanges are allowed only under the following conditions:

• Exchange request must be raised within 7 days of delivery.
• Product must be:
  • Unused, unwashed, and unworn
  • In original condition with tags intact
  • Packed in original packaging
• Invoice / Order ID is mandatory.

✅ Valid Reasons for Exchange

• Manufacturing defect
• Incorrect product received
• Damaged product during transit (must be reported within 48 hours with clear images/video)

Note: Exchanges are subject to quality check approval by our team.

🚫 Non-Exchangeable Items

• Customized / personalized products
• Clearance or sale items
• Products damaged due to misuse, washing, or improper handling
• Exchange requests raised after 7 days

🔁 Exchange Process

• Only size exchange is allowed for the same product.
• If the requested size is unavailable:
  • You may choose another size, or
  • Wait for restock (no refund will be issued)
• Only one exchange per order is permitted.

⚠️ Important Notes

• Colors may slightly vary due to screen resolution and lighting.
• Size charts are provided — customers are advised to check before ordering.
• Orders placed imply acceptance of this policy.